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How to disable email notifications

In this article, we’ll explain how to choose which donation alerts and activity summaries you receive.

Email notifications are managed in your user settings. You can choose donation alerts and summary emails separately.

Opening your notification settings

  1. In the Double dashboard, click the user icon in the top right corner.

  2. Under your name, click Edit.

  3. Find the Email notifications section.

  4. Select the emails you want to receive and turn off the ones you do not want.

  5. Save your changes.

Available email options

The settings include five notification types:

  • Successful donations

  • Failed donations

  • Daily summary

  • Weekly summary

  • Monthly summary

For example, you can turn off individual successful donation alerts while leaving summary emails enabled. Review all five options if you want to stop receiving both individual alerts and summaries.

Team notifications and supporter emails

These settings control the notifications selected for your user account. They are separate from the thank-you email configured in a campaign’s Emails tab and the receipt settings for an entity.

Interactive walkthrough

You can also use the interactive walkthrough in your dashboard.

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