After creating a campaign, use its settings to configure the donation checkout, campaign page, fundraisers, emails, and website installation. This guide shows where each part is managed.
Opening a campaign
Go to Campaigns in your Double dashboard and select the campaign. If you need to create one first, see How to create a new campaign.
The top of the campaign provides separate links for its Checkout and Page. Use the link for the experience you want to review or share.
Checkout settings
The Checkout tab groups the donation form settings into sections:
Section | What you configure |
General | Campaign name, slug, currency, and External ID. Available campaign actions also appear here. |
Appearance | Theme, header, and text colors. In the default campaign, this also includes the overlay donate button, its style, and screen position. |
Content | Headline, descriptions, call-to-action wording, and thank-you message. Nudge settings are also available in the default campaign. |
Donation presets | Amounts or Items. Amounts includes donation frequencies, presets for each frequency, the Other option, conversion, and the campaign minimum. |
Upsell | Whether to offer a monthly gift to eligible one-time donors, the eligibility amount range, and the invitation text. |
Fields | Phone and address fields, required settings, and custom questions. Question types include Short Text, Long Text, Dropdown, Checkbox, Date, and File. |
Additional options | Dedications, comments, anonymous gifts, and donations on behalf of a company. |
Designations | Donation categories, names, External IDs, the default choice, and visibility. |
Supporter wall | Whether to display recent supporters and whether to use full or shortened names. |
Progress bar | Goals based on amount, supporter count, or units; ending time; expected yearly recurring amounts; and offline totals. |
Matching | A match ratio and a short description of the match. |
Abandoned donation recovery | The recovery email feature, available in the default campaign’s settings. |
Peer-to-peer fundraising | Whether the campaign uses peer-to-peer fundraising. |
Entities and processors | The entities receiving donations for the campaign and their connected payment processors. |
Open the relevant section, make the change, and click Save. Review the campaign checkout afterward.
Page
The Page tab contains campaign images and the rich-text description. It also includes Additional campaigns and the default opening tab: Donations, Fundraisers / Teams, or About.
See Guidelines for campaign pages media for image guidance.
Fundraisers
The Fundraisers tab contains the campaign’s P2P fundraisers. Create a fundraiser from an existing or new supporter, then configure their goal and details. See How fundraisers work.
Emails
The Emails tab contains the custom thank-you email’s subject, message editor, and merge fields. This is separate from the short thank-you message under Checkout → Content.
Installation
The Installation tab provides the campaign URL, custom button code, and embed snippets for a donation form, progress bar, campaign card, and donation feed.
Default campaign and campaign actions
The overlay donate button, checkout nudges, and abandoned donation recovery are managed in the default campaign.
To change your default campaign, open the new campaign’s Checkout → General settings and select Turn into default campaign. For deleting or disabling a campaign, see How to delete a campaign.