Send supporters a thank-you email that reflects your campaign and acknowledges their gift.
Writing your thank-you email
Open Campaigns → your campaign → Emails and enable the custom thank-you email. Write a subject and message, then save your changes.
You can format the message and add links or images. Use it to thank the supporter, explain the impact of their gift, and share a next step.
Personalizing the message
Use the editor’s merge-field menu to add the supporter’s name, donation amount, amount description, date, or logo. Double fills in the donation’s information when the email is sent.
Choose the fields from the menu rather than typing their names into the message.
To change the short message shown after a donation, use Checkout → Content → Thank you message. For donation receipts, see Setting up and finding donation receipts.