Set up receipts for each entity in your organization and download them from individual donation records.
Setting up receipts
Open Settings → Entity and select the entity that receives the donations. Enable receipts, add a signature image and signer’s name, and save.
Keep the entity’s legal name, address, and tax identification details up to date in the same settings.
Downloading a receipt
Open the donation in Transactions and use its receipt download option. Supporters can also download their receipts from the supporter portal.
If a receipt is missing or needs correction, contact Double support with the donation and entity details.
To customize the message sent with a donation, see Customizing campaign thank-you emails.